Your privacy matters to us. This Privacy Policy explains exactly what personal data star99 collects, why we collect it, how we use it, and the rights you have as a player in the Philippines.
star99 uses industry-standard SSL encryption and secure data storage to protect your personal information from unauthorized access, disclosure, or misuse at all times.
star99 does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is used solely to operate and improve the star99 platform.
As a star99 player, you have the right to access, correct, and request deletion of your personal data. Submit a request anytime via our support team.
star99 only collects the personal data that is strictly necessary for account registration, identity verification, payment processing, and regulatory compliance.
We retain your data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by Philippine law and PAGCOR regulatory obligations.
In the unlikely event of a data breach affecting your personal information, star99 will notify affected players promptly and take immediate remedial action.
Last Updated: 1 January 2026 | Effective Date: 1 January 2026
SUMMARY: star99 is committed to protecting the privacy and personal data of all players on the star99 platform. This Privacy Policy ("Policy") describes how star99 ("we", "us", "our") collects, uses, stores, and shares personal data when you use star99.bid. By registering for a star99 account or using the platform, you acknowledge that you have read and understood this Policy. This Policy is governed by the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines ("DPA"), and its implementing rules and regulations.
star99 operates the online casino and sports betting platform available at star99.bid, serving players across the Philippines including Manila, Cebu, Davao, Quezon City, and Makati. As a responsible operator, star99 takes the privacy and security of your personal data seriously. This Policy applies to all personal data collected through the star99 website, mobile platform, customer support channels, and any other touchpoints associated with the star99 brand.
This Policy should be read alongside our Terms & Conditions and Responsible Gaming policy. Capitalized terms not defined herein have the meanings given to them in the Terms & Conditions.
star99 collects the following categories of personal data:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, gender, government ID number | Account registration, KYC verification, age verification (21+) |
| Contact Data | Email address, mobile number, home address | Account communication, support, notifications |
| Financial Data | GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank) | Deposit and withdrawal processing, fraud prevention |
| Technical Data | IP address, device type, browser type, operating system, session data | Platform security, fraud detection, service improvement |
| Usage Data | Games played, bet history, login times, pages visited | Responsible gaming monitoring, personalization, analytics |
| Communications Data | Live chat transcripts, support emails, survey responses | Customer support, quality assurance, dispute resolution |
star99 collects personal data through the following means:
star99 uses your personal data for the following purposes:
star99 processes your personal data on the following legal bases under the Data Privacy Act of 2012:
star99 shares personal data with trusted third-party service providers who assist in operating the platform, including payment processors, identity verification providers, cloud hosting providers, and customer support tools. These providers are contractually bound to process data only on star99's instructions and to maintain appropriate security standards.
star99 may disclose personal data to PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), law enforcement agencies, and other competent Philippine authorities where required by law or regulatory obligation.
star99 does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. Period.
In the event of a merger, acquisition, or sale of all or part of star99's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.
star99 uses cookies and similar tracking technologies to operate and improve the platform. The types of cookies we use include:
You can manage your cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the star99 platform.
star99 retains your personal data for as long as your account is active and for a period thereafter as required by law. Specifically:
After the applicable retention period, personal data is securely deleted or anonymized.
star99 implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:
While star99 takes all reasonable precautions, no online platform can guarantee absolute security. You are responsible for keeping your star99 login credentials confidential.
Under the Data Privacy Act of 2012, you have the following rights regarding your personal data held by star99:
To exercise any of these rights, please contact the star99 Data Protection Officer via live chat or email at: [email protected]. We will respond to all verified requests within thirty (30) days.
The star99 platform is strictly intended for adults aged 21 years and above. star99 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on star99, please contact us immediately.
The star99 platform may contain links to third-party websites or services. This Privacy Policy applies only to the star99 platform. star99 is not responsible for the privacy practices of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
star99 may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify registered players via email or a prominent notice on the star99 platform. The "Last Updated" date at the top of this Policy indicates when it was most recently revised. Your continued use of the star99 platform after any changes constitutes your acceptance of the updated Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the star99 Data Protection Officer:
You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you are not satisfied with our response to your data privacy concern.
This Privacy Policy was last reviewed and updated on 1 January 2026. The most current version is always available at star99.bid/privacy-policy.
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